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How To Support Your Global Team

Friday August 12, 2022

Support Your Global Team

Harvard Business School states that 89% of corporate employees work on at least one global team, and 62% have colleagues from three or more cultures. SHRM and Globalization Partners analyzed how global teams feel.


Surprisingly, they found no discernible difference in engagement, happiness, or satisfaction with compensation versus overall company statistics. However, one challenge stood out.


Feelings of connectedness, belonging, and inclusion diverged dramatically on global teams versus the organization as a whole.


Global teams are 15% less likely to report high or very high levels of connectedness. 


Connectedness and Global Teams


We love the SPLIT framework Harvard professor Tsedal Neeley offers to global team leaders. The framework helps to identify and address five sources of ‘social distance’. 


Here are example tips from Tsedal Neeley, but we encourage you to read the full study.



– “We are different yet one”. The team is a single entity. Leaders must foster respect to differences but look for ways to bridge them and build unity.



– Add “deliberate moments”. Initiate informal discussions about work and nonwork matters that allow team members to get to know their distant counterparts.



– Balance for inclusion. Keep track of who is/isn’t contributing and solicit participation from less fluent speakers (get dominant-language speakers to dial down if needed).



– Learn from one another. Don’t make assumptions about what behaviors mean. Ask a lot of questions before drawing conclusions.



– Choose format carefully. Use instant technologies to persuade others to adopt your viewpoint. Delayed methods are best for information sharing (and less disruptive).



Experiences for global teams


Global team leaders must help team members establish effective interactions.


Teamraderie offers 40 ‘international-ready’ experiences to help global teams feel more connected – look for experiences with the globe icon. Experiences (1) ship globally; (2) are available in global time zones; (3) respect cultural differences and preferences.


Support Your Global Team

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Experience to Support Global Teams

Did you know that despite snacking being a global habit, 80% of snacks are popular in only one single country?

Led by a food & beverage expert, this experience aims to help build connection through a shared activity. During the experience, you will try snacks representing multiple cultures and...

Could your team play its way to better collaboration?

Led by an improv expert, this experience aims to enhance distributed teamwork through interactive improv games. During the experience, you will participate in three different improv games. Each game is designed with a different goal in mind. Together you will surface empathy,...

Did you know that participating in a creative activity with a group can lead to a shared experience that helps individuals feel a sense of togetherness?

Led by a professional artist, this experience aims to boost connection and wellbeing through a shared painting workshop. Prior to the experience, you will choose a theme to paint....

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