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Develop Trust

Trust is the foundation for everything we do. But what do we do when it’s broken — or not shared by everyone on a team?
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Why Focus on Trust?

Trust is the foundation for everything we do, and if we can learn to trust one another more, we can have unprecedented human progress.

In this Teamraderie Journey, your team will participate in three live, expert-led, interactive experiences together. You will take a crash course on trust: how to build, maintain, and restore it when lost. More importantly, you will do this as a team and contextualize all that you learn to make your team and workplace a more trusting environment.

Read Francis and Anne’s HBR Article. 

What are the components of Trust?

The component parts of trust are well-understood. People tend to trust you when they believe they are interacting with the real you (authenticity), when they have faith in your judgment and competence (logic), and when they feel that you care about them (empathy). When all three things are working, we generate great trust. But if any of these three gets shaky – if it wobbles – then trust is threatened.
Does your ideal team look like this?
  • Team members trust one another
  • Building (and maintaining) trust becomes a priority
  • Team members communicate well to increase trust
  • Team members frequently express appreciation for others
In this journey, you will learn:
  • Why people trust you in some cases — but not others
  • How to identify where you build (and lose) trust
  • How to express appreciation

Start Your Team Trust Journey

1. Assessment
2. Experiences
3. Practices
4. Measurements

1. Assessment

Before your team’s first experience, you will all take a short survey to gauge where your team is at.

2. Experiences

Your team will participate in four curated experiences in a sequence developed in collaboration with Frances Frei and Anne Morriss designed to build and optimize your team’s trust.

Curated Experiences for Your Trust Journey
Authenticity
Learn Authentic Communication with Award-Winning Poet IN-Q
Don’t let your team be a bust – help build their trust. Your team will really jive – while listening to award-winning poet and songwriter IN-Q Live. Then your team will feel heard – while they come up with their own spoken word.

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Logic, Reasoning, Judgement
The Power of Storytelling: Learn and Practice as a Team
Once upon a time there was a team that learned how to drive the narrative through storytelling. Along the way, they boosted their trust, compassion, and empathy. Hint: It is your team at the end of this experience!
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Empathy
Building Empathy and Listening Skills Through Improv
How can your team enhance their empathy? What if we said…Improv! In this active experience, you and your team will learn how to put yourself in someone else’s shoes, respond to their emotions, and co-create a scene with them. This helps to develop social skills and the ability to understand and connect with others, which is a key aspect of empathy.

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3. Practices

After each experience, you’ll receive weekly tips, exercises, and activities to put into practice with your team to continue building upon what you learned together.

You'll receive actionable tips to use...

  • At your next 1:1
  • At your next standup
  • At your next team meeting
  • At your next review

4. Measurements

At the conclusion of your last experience, your team will re-take the original assessment to measure your progress as it relates to building and deepening team trust.

Get Started

Ready to take your team on a journey to build trust? Take the next step to book your first experience.
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We became more aware of where we ‘lose’ people due to a lack of trust. And the experiences helped us become better on every dimension of trust.

— VP Product, Fortune 50 tech company

Journeys Effectively Improve Team Dynamics

Journeys are co-created with thought leaders from the world’s top universities. The content is all evidence-based and rigorously-aligned to the academic research. Teams learn in cohorts – and practice newly acquired skills with each other. After each experience, managers receive practical, research-backed tips that help managers to practice and extend what’s been learned.

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Book This Journey For Your Team