MIT researchers discovered that email communication style predicts work performance with 84% accuracy.
Analysis of 2 million work emails identified three things that characterize communication of top performers:
– They assume central network positions
Central email position enables individuals to access a wide range of information.
On top of that, individuals initiating informal interactions beyond formal organizational structure, accumulate social capital and are more effective in collaborative tasks.
– They have high responsiveness to emails
The average number of emails that need to be sent to a top performer in order to get their response is lower.
– They use more positive and complex language
With low emotionality, but rich in influential words that are reused by co-workers.
The study identified three categories of top performers:
********* Virtual experiences for connection and networking *********
What can managers do to help team members accumulate social capital and become better performers?
Teamraderie offers research-based, engaging virtual experiences that bring functional and cross-functional teams together and deepen connection.
Here is a detailed explanation of how experiences (for example, Teamraderie coffee and tea experience) help your colleagues initiate informal interactions, bond and build trust: