With transition to ‘hybrid’, leaders are reassessing assumptions about work, management and workplaces. Organizations recognize the need to make major changes — but few are certain of direction. Earlier this week, McKinsey estimated two-thirds of companies lack a detailed plan for hybrid work.
Executives’ uncertainty on how to navigate ‘hybrid’ should not be considered a bad thing. There is opportunity to revisit workplace norms, lock-in pandemic productivity gains, and unleash a new era of work. This is a time for experiments and data-backed decision-making.
An MIT Sloan Management Review article provides helpful recommendations on how to design Hybrid Work experiments.
1. What types of questions can be solved with experiments and data?
– Number of days per week to work in the office
– Employees’ role in determining their schedules
– Bounding work by hours vs. bounding work by outcomes
– Supervision approaches
2. How to design the experiment?
– Assign teams to different approaches, for example a company could have some groups work in the office every day, some work entirely at home, and some work a mixed schedule.
3. What are the KPIs to measure?
– Outcome measures — productivity
– Work satisfaction
– Networking frequency
4. How to run the experiment?
– Clarify the elements of the experiment
– Document findings
– Cast a wide net in the analyses
– Start early and start small
5. Example experiments
The article suggests companies will find there will be variation in what constitutes an ideal solution from job category to job category, from team to team.
In an extensive study of knowledge workforce policies, segmenting workers and giving them some choice about work environments emerged as the two most important factors in work arrangement design.
Experimentation and data-backed decision-making are the best approaches for finding an ideal solution for each employee segment.
Last week, we launched Teamraderie Hybrid Work Resource Page to help leaders make important decisions as they transition into hybrid work.
One of the hybrid work experiments to try with your team is to experience bonding through learning. Teamraderie has launched a new experience based on a fascinating story that you can explore together — ‘Discover Whiskey’ Through the Untold Story of Nearest Green.
Experiences can be explored and booked online via the Teamraderie experience finder.